Privacy Policy

Our Commitment to Your Privacy

Activate Design Limited ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020. This policy applies to information collected through our website (www.activate.co.nz) and in the course of providing our services.

Information We Collect

We may collect the following types of personal information:

• Information You Provide Directly:
  
  
  • Contact Information: Your name, email address, phone number, and physical address when you fill out our contact forms, subscribe to our newsletter, or enquire about our services.
  • Business Information: Information about your business when you engage us for services such as website design, marketing, or branding.
  • Communications: Records of your communications with us, including emails and messages sent via our website.
    
    
• Information We Collect Automatically:
  
  
  • Usage Data: Information about how you interact with our website. This includes your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your Browse activities to improve our website and marketing efforts.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Our Services: To deliver the services you have requested, such as website design and development, graphic design, SEO, and marketing campaigns.
• To Communicate With You: To respond to your inquiries, provide quotes, send project updates, and manage our client relationships.
• For Marketing Purposes: To send you our newsletter, promotional materials, and other information that may be of interest to you. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
• To Improve Our Website and Services: To analyse website usage and trends to enhance user experience and optimise our service offerings.
• To Meet Legal Obligations: To comply with our legal and regulatory responsibilities.

How We Protect Your Information

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Using secure servers and data encryption.
• Restricting access to personal information to authorised personnel only.
• Regularly reviewing our security practices.

Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We will only disclose your information in the following circumstances:

• To Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as web hosting providers, payment processors, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a legitimate request from a law enforcement agency.
• With Your Consent: We may share your information with other parties with your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device. We use cookies to:

• Enhance website functionality and performance.
• Analyse website traffic and user behaviour.
• Deliver targeted advertising.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Your Rights and Choices

Under the New Zealand Privacy Act 2020, you have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request that we correct any inaccurate or incomplete personal information.
• Request Deletion: Request that we delete your personal information, subject to our legal obligations.

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at:

Activate Design Limited
205 Durham Street South, Christchurch
[email protected]
03 961 1106